New Employees Logging in will need a temporary initial password from IT. Then they will login, change their password, and set up MFA.

What is it?

When a new employee starts, they will need to login for the first time and set their password, Multi Factor Authentication (MFA) options, and Password Reset options.

 

When to use?

When a new employee is being onboarded.

 

What to do?

1. Navigate to Office.com and click Sign In, or to the login prompt on a GRC device.

2. Enter your full username/E-Mail address in the username prompt. Hit Next

3. Enter your default temporary password, received from your manager.

4. Complete the registration process for MFA and SSPR. Mulit-Factor Authentication (MFA) options include Authenticator apps, text messages, phone calls, or hardware security tokens/Yubikeys. Self Service Password Reset (SSPR) options include Text Messages, Authenticator Apps, or Security Questions.

See the KB Article  "Set up your password reset verification and MFA methods " for more information on this step. https://support.greenriver.edu/TDClient/98/Portal/KB/ArticleDet?ID=816

5. Enter the new password. Passwords must be at least 12 characters long.

6. If a user's temporary password does not work, Follow the Process in the "Request Password Reset" article.