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Services or Offerings?
Add a Printer
  1. Services
  2. Printing
Add a Printer to a device or room of devices
Adobe License Request
  1. Services
  2. Applications, Software, and Web apps
  3. Faculty and Staff Software
Request Adobe license
Classroom Software Deployment
  1. Services
  2. Applications, Software, and Web apps
  3. Student Use Software
Request an application be deployed to a classroom or computer
ctcLink Account Password/MFA Reset and OAAP Username/Password Reset
  1. Services
  2. Security
Reset student CTCLink MFA method
CTCLink Permissions
  1. Services
  2. CTCLink
Request permissions in CTCLink for new or existing employees.
Firewall access Request
  1. Services
  2. Networking
Network Firewall rule change
General IT Support Request
  1. Services
  2. None
If you're not able to find a service request fitting your needs, use this form to submit a request to IT.
Install Network Cabling
  1. Services
  2. Networking
Install wiring to connect devices to the GRC wired network
KCLS Request
  1. Services
  2. Applications, Software, and Web apps
  3. Faculty and Staff Software
Request to be added to the KCLS System
Mailbox Delegation
  1. Services
  2. Email and Calendar
Delegate Access Requests for other user's Inboxes.
Microsoft MFA
  1. Services
  2. Security
Multi-Factor Authentication: the use of a cell phone or hardware security key during the authentication process to verify the legitimacy of the login attempt.
Report an Issue
  1. Services
  2. None
Something is broken, get help to resolve the issue
Request Wifi Event Voucher
  1. Services
  2. Networking
Request a Wifi voucher for a GRC Event
Shared Inbox
  1. Services
  2. Email and Calendar
Shared Inboxes are mailboxes accessed by multiple users.
SharePoint
  1. Services
  2. Office 365, SharePoint, and Teams
Microsoft SharePoint is the platform used for internal communication and file sharing